Social Media Marketing
How to implement winning social media programs in business to improve products, services, and profits More than half of the Internet population uses social networks and social media sites such as Facebook, MySpace, and Twitter. Written by Dave Evans, author of “ Social Media Marketing: An Hour a Day ” (Wiley) with Jake McKee, Social Media Marketing: The Next Generation of Business Engagement takes marketers, product managers, small business owners, senior executives and organizational leaders on to the next step in social technology and its application in business. In particular, this book explains how to successfully implement a variety tools, how to ensure higher levels of customer engagement, and how to build on the lessons learned and information gleaned from first-generation social media marketing efforts. Details how to develop, implement, monitor and measure successful social media activities, and how to successfully act on feedback from the social web Discusses conver